CBS Finds Misleading Prices On Federal Marketplace ‘Shop And Browse’ Feature
News outlets give deeper detail on the continuing problems with the federal government's online insurance system.
CBS News: Healthcare.gov Pricing Feature Can Be Off The Mark
CBS News has uncovered a serious pricing problem with Healthcare.gov. It stems from the Obama administration's efforts to improve its health care website. A new online feature can dramatically underestimate the cost of insurance. The administration announced it would provide a new "shop and browse" feature Sunday, but it's not giving consumers the real picture. In some cases, people could end up paying double of what they see on the website (Crawford, 10/23).
CBS News: How Is White House Dealing With Obamacare Website Fallout?
Top officials say President Obama was more concerned with the insurance product and finding insurance companies in all 50 states than with the functionality of the government website healthcare.gov (Garrett, 10/23).
CNN: Insurance Industry Aware Of Obamacare Website Problems Before Launch
The insurers are a key player in the implementation of the Affordable Care Act as they are selling policies that are purchased on the site, then processing consumers' enrollment files. Among the technical problems detected prior to October 1 were the "front-end issues," the source said, pointing to the trouble many consumers have had setting up accounts. But the problems go further (Acosta, 10/23).