Cash-And-Carry Health Insurance For Some In Los Angeles

The largest publicly run health plan in the nation, L.A. Care, will allow customers who do not have traditional bank accounts to pay their health insurance premiums with cash.

One in four Americans who were previously uninsured and eligible for federal insurance subsidies do not have a bank account, relying instead on pre-paid debit cards, money orders and cash to pay bills, according to a study by Jackson Hewitt Tax Service.

unbanked phone pay insurance 570After advocates for low-income consumers raised concerns to the U.S. Department of Health and Human Services over how so-called ‘unbanked’ households would pay their monthly insurance premiums, the Obama administration ordered health plans to accept payment methods that didn’t require a credit card or checking account.

Starting Monday, customers of L.A. Care Covered, one of the health plans for sale on Covered California, the state’s insurance marketplace, can pay monthly premiums in cash at more than 680 locations, including 7-Eleven and Family Dollar Stores. At the register, customers scan a bar code sent to their smart phone and hand over their cash.   The payment posts to L.A. Care within 24 hours, and  the service is free to customers.

“It’s as quick as buying a Slurpee,” said Danny Shader, PayNearMe’s founder and CEO, the for-profit company that established the electronic cash transaction network.

L.A. Care, like most health insurers around the country, pays fees to Visa, MasterCard and banks to process debit and credit card transactions. Laura Jaramillo, Director of Commercial and Group Plan Operations at L.A. Care, said the health plan negotiated a similar surcharge to PayNearMe for cash payments.

“It should not increase our administrative costs,” Jaramillo said. L.A. Care estimates up to 25 percent of its marketplace customers mail in money orders each month. Now, members who don’t have a bank account can pay in cash, said Jaramillo, “instead of sending us money orders.”

Some low- and moderate-income households shun bank accounts, researchers find, because checking account and overdraft fees can wreak havoc on their precarious finances. These same households, however, rely heavily on cell phones—68 percent of unbanked households have mobile phones.

L.A. Care is the first health plan to use the PayNearMe network, although the company’s method of cash collection is already in use in other ways elsewhere: By Nebraska parents who owe child support, Pittsburgh water customers and bike share riders in Philadelphia who can pay cash at local convenience stores to settle bills.

“What goes in is cash, and what comes out is an electronic payment,” said Shader. “We think everybody ought to do it.”

Categories: Cost and Quality, Insurance, Syndicate