KHN Morning Briefing

Summaries of health policy coverage from major news organizations

CMS Launches Annual Provider Satisfaction Survey

Modern HealthCare reports that the Centers for Medicare and Medicaid "has launched its fifth annual healthcare provider-satisfaction survey regarding Medicare fee-for-service contractors that process and pay more than $370 billion in Medicare claims each year." The survey "enables Medicare fee-for-service providers the opportunity to give feedback about the services provided by their respective contractor. ... Survey questions will focus on seven business functions of the provider-contractor relationship: provider inquiries; provider outreach and education; claims processing; appeals; provider enrollment; medical review; and provider audit and reimbursement" (Lubell, 1/5).
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