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Sebelius: Hotline Coming Soon

Health and Human Services Secretary Kathleen Sebelius said Tuesday that “within a couple months we will have a very robust call center operation” to answer consumers’ questions about the new health overhaul law.

Sebelius, speaking after she addressed a conference on primary care sponsored by the journal Health Affairs, said she “can’t give an exact timeline.” HHS did not provide additional details.

The government, Congress and consumer groups have received a torrent of calls and mail from people seeking information about how the law would affect them. HHS has hosted several web chats in which Sebelius and experts have explained provisions of the law signed by President Barack Obama in March.

In addition, a website lists commonly-asked questions and answers about the health care law.

This is one of KHN’s “Short Takes” – brief items in the news. For the latest news from KHN, check out our News Section .

KHN (Kaiser Health News) is a national newsroom that produces in-depth journalism about health issues. Together with Policy Analysis and Polling, KHN is one of the three major operating programs at KFF (Kaiser Family Foundation). KFF is an endowed nonprofit organization providing information on health issues to the nation.

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